Last updated: January 3, 2022
1. INFORMATION COLLECTION
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
* help make the Site easier for you to use by not having to enter information more than once
* help you quickly find information, products, and services
* help us create content that is most relevant to you
* alert you to new information, products, and services that we offer
(a) Subscribing. Subscriptions to our website permit us to offer special values, promotions and advance notice announcements to our most dedicated customers. By subscribing you are opting-in to website-based email marketing whereby you are the first to learn of these special values, promotions and update announcements. These messages will never exceed four per month and you may unsubscribe at any time.
(b) Email Addresses. Your email address is requested when you subscribe to the Site, when you inquire about a bicycle and when you submit general quires via the Contact Form. We will communicate with you via your email address, but only to the extent you have requested. Email addresses are maintained so that we may recognize you when you return with another inquiry or question.
(c) Ordering. In order to complete an online purchase you must complete a registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. If you have elected to use the Affirm® payment method, or the PayPal "Pay in Four" offer, you will have to provide the last four (4) digits of your social security number and your birth date. Your social security information is used solely to facilitate the Affirm® transaction, and we will not store or keep this information in our files. We may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. In addition, we may ask for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Site, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
(e) Analysis Records. We may use services on our site that collect information from you regarding your use of the site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. This information may in the aggregate identify you, however we will not identify you as you browse the web if you turn off cookies. These records assist with effective marketing and help us improve the Site.
(f) Age. We will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information to Evo Cycle Works LLC for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
(g) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
2. INFORMATION USE AND DISCLOSURE
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.
(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you subscribe with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, we may send emails for reasons such as to notify you of new brands, new product styles, or product sizes; or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Evo Cycle Works' control. For example, we partner with delivery shipping services which will require some personally identifiable information such as your name, shipping address, email, and phone number. We are also partner with credit card and financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
(e) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
3. DATA SECURITY
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. Moreover, access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
4. OPT OUT/CORRECTIONS
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by telephoning, or emailing your request to the Evo Cycle Works LLC administrative team at Evocycleworks1@gmail.com, or 1.240.602.8752, or by clicking "unsubscribe" on any promotional or update message. Please do not email your credit-card number or other sensitive information.
5. OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
6. UPDATES TO THIS POLICY
Effective January 3, 2022.